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Business Analyst

Hyderabad, Telangana

Description

We are looking for a detail-oriented and strategic Business Analyst to join our team. As a Business Analyst, you will play a key role in identifying business needs, analyzing data, and providing insights that drive smarter decision-making.

If you enjoy solving problems, interpreting data, and working with cross-functional teams to improve processes and performance, this role is for you!

 Key Responsibilities

  • Analyze business processes, systems, and data to identify opportunities for improvement
  • Collaborate with stakeholders to gather and document business requirements
  • Translate business needs into technical specifications for developers and project teams
  • Conduct market and competitor analysis to support strategic planning
  • Create reports, dashboards, and visualizations to communicate insights
  • Monitor KPIs and performance metrics to support continuous improvement
  • Support project management teams in tracking deliverables and timelines
  • Ensure proposed solutions align with business goals and user needs

Requirements

  • Bachelor's degree in Business Administration, IT, Economics, or a related field
  • 2+ years of experience in a Business Analyst or similar analytical role
  • Strong analytical, problem-solving, and critical-thinking skills
  • Proficiency in Excel, SQL, and BI tools (e.g., Power BI, Tableau)
  • Excellent communication and documentation skills
  • Ability to work independently and collaboratively in a team environment
  • Understanding of Agile/Scrum methodology is a plus

What We Offer

  • Competitive salary and growth opportunities
  • Collaborative and innovative work culture
  • Flexible work environment
  • Health and wellness benefits
  • Opportunities for training and professional development
  • Chance to work on impactful business projects

 How to Apply

Interested candidates can send their CV to [ info@mmcc.ai ] .

Telecaller

Hyderabad, Telangana

Description

We are looking for an enthusiastic and goal-driven Telecalling Executive to join our team. As a Telecaller, you will be responsible for making outbound calls to potential or existing customers to inform them about our products/services, generate leads, or resolve queries.

This is an excellent opportunity for someone with strong communication skills and a passion for customer interaction and sales.

 Key Responsibilities

  • Make outbound calls to potential clients or customers
  • Explain products or services clearly and effectively
  • Generate leads and schedule appointments for the sales team
  • Maintain call records and update the CRM system regularly
  • Follow up with interested prospects
  • Meet daily/weekly/monthly calling and conversion targets
  • Handle customer queries and provide accurate information
  • Maintain a positive and professional tone during calls

Requirements

  • Minimum qualification: 10th/12th pass or graduate
  • Prior experience in telecalling, telesales, or customer service is a plus
  • Excellent verbal communication skills in [mention required languages: e.g., English, Hindi, etc.]
  • Basic computer knowledge and familiarity with MS Office or CRM tools
  • Confident, polite, and customer-focused attitude
  • Ability to handle rejections and stay motivated

 What We Offer

  • Fixed salary + attractive incentives/commission
  • Training and development support
  • Friendly and supportive work environment
  • Career growth opportunities
  • Flexible working hours (if applicable)

How to Apply

Interested candidates can send their CV to [ info@mmcc.ai ] .
 

Receptionist

Hyderabad, Telangana

Description

We are looking for a friendly, professional, and well-organized Receptionist to be the face of our company. As a receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring smooth communication between clients, guests, and staff.

If you have excellent communication skills, a pleasant personality, and a passion for customer service, we’d love to hear from you.

 Key Responsibilities

  • Greet and welcome visitors in a polite and professional manner
  • Answer, screen, and forward incoming phone calls
  • Maintain front desk security and monitor visitor logbook
  • Provide basic and accurate information in person and via phone/email
  • Receive, sort, and distribute daily mail/deliveries
  • Keep the reception area clean, organized, and presentable
  • Assist with administrative tasks like filing, data entry, and scheduling
  • Coordinate with internal departments as needed

 Requirements

  • High school diploma or equivalent (Bachelor’s degree is a plus)
  • Proven work experience as a receptionist, front office representative, or similar role
  • Excellent written and verbal communication skills
  • Proficiency in MS Office (Word, Excel, Outlook)
  • Professional appearance and attitude
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Offer What We

  • Competitive salary and benefits
  • Friendly and supportive work environment
  • Training and career growth opportunities
  • A chance to work with a dynamic and professional team

How to Apply

Interested candidates can send their CV to [ info@mmcc.ai ] .

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